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Tenant guide

Easy steps to finding your ideal home

Finding a property to rent should not be stressful, nor should it be complicated. With Canary Properties, you will find that all our staff members are up to date with the latest regulations. Canary Properties is a member of The Property Ombudsman (TPO).
  Seven simple steps away to rent:
  1. Register yourself with Canary Properties
  2. Find your ideal place in our available properties
  3. Request to view the property
  4. Put an offer forward
  5. Pay the holding deposit to secure the property
  6. Start the references
  7. Sign the contracts and move in!
 Fees and terms for Tenants
 Application Fee - £295 – (Contract negotiation and drawing up the tenancy agreement)

 Referencing Fee - £75 per adult – (This includes employer’s reference, previous landlord, income check, credit score, and ID check.

 Guarantor Fee - £95 per guarantor (Preparation of Deed of Guarantee)

 Preparation of inventory check-out payable in advance:
  • Studio £125
  • 1 bed £135
  • 2 bed £155
  • 3 bed £175
  • 4 bed £195
  • 5 bed £215
  • 6 bed+ £250
The above is for standard property. For any additional room £10 will be added on the above (for example: 2+ receptions, 2+ bathrooms, garages etc.)
Payable prior to moving into the property.
 Amendment Fee £195 (Contract negotiation, amending terms and updating your tenancy agreement during your tenancy including Tenant swaps)
 Lost key service - £35 for arranging new keys plus the cost of the keys/fobs.
Commitment Fee
The Landlord requires the payment of a “Commitment Fee” (also knowns as Holding Deposit) by the prospective tenants when their application to rent a property is made. The “Commitment Fee” will be usually held by us as stakeholder in a Client Monies account. This Payment is a token of good faith only and does not oblige our client landlord to let the property detailed above or any other property to you. It does not commit the landlord to granting the tenancy but is required as proof of your intention and commitment to proceed.
If you withdraw from the proposed let for any reason then the Commitment fee will not be refunded. However, should our client landlord decide not to proceed with the proposed tenancy then the commitment fee shall be returned to via BACS method to a single UK Bank account; please allow up to 5 working days. If the prospective letting proceeds satisfactorily then the full amount paid will be applied towards the initial monies required in respect to the transaction.

A security deposit of 6 weeks rental will normally be required. This deposit will be treated in accordance with the Deposit Protection Service (DPS), and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. The scheme protects both tenants and landlords from fraud. Please note that under no circumstances can the deposit be used by the tenant to cover rent. For more information about DPS, please visit
We abide by the TPO Code of Practice for Sales Agents, meaning any disputes can be referred by Vendo...
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"I used Canary properties to let my flat. The team did an incredible job finding a tenant. I ha...